Böhme & Weihs

Support from Our Competence Center

For effective troubleshooting

Even after your CAQ and MES software has been successfully implemented, we remain your reliable partner. More than 80% of customer inquiries are fully resolved by our support team on the very first call. Thanks to qualified, targeted and comprehensive issue handling.

We're more than a support desk — we're a true competence center. Every member of our support team holds either a degree in a technical field or has completed technical vocational training, and undergoes continuous development and qualification.
And they all share a strong solution mindset and a passion for helping our customers.

Support Team

Mo. - Fr.: 8 AM - 5 PM
Mail: support@boehme-weihs.de
Fon: +49 202 38434-750

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Support that lives up to its name

Our support team works closely with your project manager, meaning they are always up to date and ready to act precisely when you need assistance.
What you can rely on:

 

  • Reliable availability via our central hotline, with extended hours available upon request.
  • Fast response times via phone or online support.
  • Multilingual service staff to support our international customers.
  • Highly qualified support specialists with a technical background.
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Extended support for CASQ-it and MESQ-it

With our extended support offering, we ensure fast, expert assistance even outside regular business hours. Whether you need help 24/7, during night shifts, or at times that suit your operations — our experienced support professionals are available by phone whenever you need them.

Would you like to learn more about extended support and how it can benefit your company? We’re happy to send you our detailed support brochure.

Get in Touch

Got Questions? Get in Touch! 

Do you want to learn more about what Böhme & Weihs can offer you? Your processes are unique, and so are our solutions.  We’re happy to answer your questions, send you more information, or arrange a no-obligation callback.