Service

Service means the same to us as it does to you: We speak the same language.

Target-oriented service needs direct communications that get straight to the heart of the matter. Fast, competent and solution-oriented. And that is when it is important to speak the same language. Just like when you talk to us about CAQ issues.

We are a team of technicians, engineers and quality specialists in whom over 30,000 CASQ-it users have already placed their trust. And why? Because we work for them as a team – when it comes to service and in close cooperation with our customers.

At Böhme & Weihs, customer service and project management are the two company divisions with the largest number of employees. That clearly shows where our focus lies: on you, as our partner; on delivering to you the highest-possible benefit; on your unconditional satisfaction.

At Böhme & Weihs, the constant support and optimization of your processes is most definitely at the center of all our activities. When it comes to service, we think across departmental barriers to include all the corporate resources available to us – bundling all our energy to focus on you so that we can react quickly to your requirements in a target-oriented manner.

Service from Böhme & Weihs: We are committed to quality.

Our offer at a glance:

Consulting

Consulting

CASQ-it and MESQ-it are a perfect fit for your company because the configuration of our solutions is flexible. With industry expertise and process understanding, our experienced system consultants analyze your workflow and objectives.

Consulting

Project management

Project management

We view customer service as our core business. Accordingly, all our project management activities are marked by a high degree of commitment, motivation and competence. Our teams of specialists ensure that your system is configured exactly to your company-specific requirements.

Project management

Support

Support

Even after your CAQ and MES software has been successfully installed, we will stay closely in touch: Over 80 % of all our customer enquiries are answered 100 % by our Support Team during the very first call. Qualified, targeted, comprehensive.

Support