Cross-site KPIs, cross-module analyses and current tasks – and the ability to directly navigate into the respective process at the click of a mouse.
The complaints templates built into CASQ-it CMEA provide effective support when entering complaints. Instead of having to create every single complaint from scratch, you can simply select a previously created template. You can create a template by preparing a complaint and then saving it as a template straight from the editing screen. All the fields of the complaints template can be pre-filled. Of course, you can adjust the details of the templates in arrears to account for individual complaints cases and combine these with other templates.
This allows you to put a complaint together in just a few clicks using different building blocks. The complaints templates can be assigned to different user groups and different areas of complaint. This means that the users only receive those templates earmarked for their particular areas.
CASQ-it CMEA complaints templates are a powerful tool – further improving the efficiency of your complaints processing system.
Since our foundation in 1985, we have been passionately dedicated to developing software solutions for the quality and production management sectors. We have bundled all our experience – gained over the course of many years – into our integrated software solutions: CASQ-it and MESQ-it. Our continuous growth is based on a team of over 150 employees. Only through these employees and their IT expertise, knowledge of the trade and great sense of responsibility are we able to live up to our goal of remaining the long term partner at your side. Over 30,000 users now put their trust in us as a result.
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Böhme & Weihs Systemtechnik GmbH & Co.KG
Lindenhauser Str. 153
42279 Wuppertal
P +49 20238434 0
E info@boehme-weihs.de
